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Help & Support

Your safety and trust are important to us. If you encounter any issues, please report them to the appropriate email below. We will investigate your report as quickly as possible.

Self-serve Help Center

Browse FAQs, raise a ticket, and track previous reports from one place.

support.clgkart.com ↗

General Support

For general questions about how to use ClgKart, feature requests, or help with your account.

support@clgkart.app

Report a Scam or Fraud

If you suspect a listing is fraudulent, a user is a scammer, or have been a victim of a scam.

scam@clgkart.app

Report Abuse or Harassment

To report inappropriate behavior, harassment, or any violation of our community guidelines.

abuse@clgkart.app

Payment & Transaction Issues

For any problems related to payments, wallet transactions, or withdrawal requests.

payments@clgkart.app

What to Include in Your Report

To help us resolve your issue quickly, please include the following in your email:

  • Your ClgKart registered email address.
  • The Order ID or Product ID, if applicable.
  • The username or email of the other user involved.
  • A clear and detailed description of the issue.
  • Any relevant screenshots or evidence.